Privacy Policy

Your privacy matters. This policy explains how I collect, store, and use your personal data in accordance with the General Data Protection Regulation (GDPR).

What I collect:
When you reach out, book a session, or interact with my website, I may collect your name, email address, phone number, home address, payment information, and of course, your photographs. I only ask for what’s necessary to create and deliver the experience you’ve requested.

How I collect your data:
Your information may be collected through contact forms, client contracts, questionnaires, payment portals, or cookies on my website. I do not collect any data beyond what you’ve willingly shared.

Third-party services I use:
To run my business, I work with trusted platforms like 17hats (for contracts and client management), Squarespace (my website and newsletter), Google Drive (file backup), and Stripe (secure payment processing). Your data may pass through these services, but it is never sold or shared outside of what’s required to fulfil our work together.

Where your data is stored:
Client data is stored in my CRM (17hats), on Google Drive, on my password-protected computer, and on encrypted external hard drives. Photographs are backed up securely for delivery, archiving, and reorders, unless you request otherwise.

Who do I share it with:
In certain cases, with your written consent, your address may be shared with a professional print lab for product delivery. No other personal information is shared without your explicit permission.

How long will I keep your data:
Client data is typically retained for up to 5 years for business records, tax purposes, and to allow you access to your images in the future. If you'd prefer your data to be deleted sooner, just let me know — I’ll honour that, no questions asked.

Your rights:
You have the right to access the personal data I hold about you, to request corrections, or to have it deleted entirely. Simply email me at [your email address] and I’ll take care of it.

Cookies:
This website uses cookies to improve your browsing experience. By continuing to use the site, you accept the use of cookies. You can disable them at any time through your browser settings.

Questions or concerns?
If you have any questions about how your data is handled, you’re always welcome to contact me at sissela@bysissela.com.

Last updated: 22nd of May - 2025